Noticeboard

Training Practice

We are pleased to announce that we have been approved as a GP training practice. We will therefore be welcoming GP Registrars into our Practice from the 3rd February 2016.

Dr Gillgrass and Dr Costen are the practice trainers.

GP Registrars are fully qualified doctors who are continuing their training in practice.

We will be welcoming GP Registrar Dr Chukwumerije in February 2018.

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

HGV/PCV Medicals- £99!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Extended practice boundary

We are currently working with the PCT to agree an extended practice boundary, such that those who are already registered with us, but moving slightly out of our area, may remain registered with us, as long as they fall within the extended zone. As per Government regulations, those already living in the extended zone but not currently registered won't be able to register with us. We will publish this once finalised.

Practice Closure

The practice will be closed in the afternoon on the following dates due to staff training, if you require a doctor in an emergency please call 111 or visit the Walk-in-Centre on Broad Lane:

Wednesday 13th March 2018

Crystal Peaks Medical Centre

At Crystal Peaks Medical Centre we take pride in delivering high quality care and run clinics for chronic disease management and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery including joint injections, childhood vaccinations, contraceptive implants and coil fitting.

We have allied professionals working on site delivering counselling and cognitive behavioural therapy (IAPT workers), as well as physiotherapists and our midwife.

This website will help you make the most of our services, which include booking appointments and prescriptions on-line. You will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we welcome constructive feedback.

Practice Closure

The surgery will be closed due to Public Bank Holiday on:

Friday 30th March (Good Friday)

Monday 2nd April (Easter Monday)

If you require a doctor in an emergency, please call 111 or alternatively you can visit the Walk-in-Centre on Broad Lane in Sheffield City Centre.

Satellite Hubs

If it is deemed appropriate , you may be offered an appointment at one of four GP access centres across Sheffield 6pm-10pm weekdays and 10am-6pm weekends.

National Diabetes Audit - Diabetic Patients Only

Crystal Peaks Medical Centre are taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). We will share information about your care and treatment with the NDA but it is controlled by law and enforced by strict rules of confidentiality and security. The NDA will only receive your NHS Number, DOB and postcode.

If you do not want your information to be used, please contact reception.

Care Quality Commission (CQC)

In April 2014 all primary care providers registered with Care Quality Commission (CQC). This means that GP practices and other primary providers such as Walk-In-Centres are regulated to ensure that all health and adult social care services meet essential standards of quality, this includes protecting their safety and to respect their dignity and rights wherever care is provided.

The practice will from time to time be visited by members of the CQC to inspect the surgery and its services. Inspectors will speak to staff to ensure they are aware of CQC and have an understanding of what is needed. Inspectors may also speak to patients to get their point of view about the practice and the services we offer. In addition inspectors may ask for consent to sit in on a consultation either with a doctor or a nurse.

To download copies of their booklet please go to www.cqc.org.uk

Following our recent CQC visit on 13 April 2016, please follow the below link for our full practice report.

Crystal Peaks Medical Centre CQC Report 13 April 2016

http://www.cqc.org.uk/provider/1-199714353

Friends and Family Test

As of 1st December 2014 all GP Practices will be asking patients to complete the Friends and Family test questions that will be monitored by NHS England on a monthly basis.

This means during your visit to the surgery, you will be asked to complete the questionnaire and provide any feedback on the practice/ consultation/ care you have received. For example, one question asked is:

'How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?'

Your feedback is anonymous and will be valuable to the Practice; it will give us information on what our patients think we do best and will also give us information on areas where we need to improve.

The Friends and Family Test has already been used in hospitals across the country and has proved a useful tool in obtaining patient experiences.

For more information, please visit:

www.nhs.uk/friendsandfamily

Completing the Friends and Family Test

If you would like to complete the Friends and Family Test, you can find the questionnaires located on the front reception reception desk, alternatively you can click on the 'Have your say' link 'Friends and Family Test' to complete electronically.

Sharing Your Records: Your Personal Information

The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of the NHS and social care services.

The data is used locally and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth, and is used to try and make services better for all.

Your right to opt-out

You can choose not to have anything that could identify you shared beyond your GP practice.

You can also choose for the HSCIC not to share information it collects from all health providers any further.

Please ask at reception for an opt-out form if you do not wish to share your personal confidential information for purposes other than your own care and treatment.

(Site updated 22/03/2018)