On-line booking- password changes:

We will be migrating to a new software system in May 2012. In order that your current password can be migrated to the new system, it must be 8 or more characters long and alphanumeric (contain at least one letter and one number). If your current password doesn't comply, please alter it now. Thanks

 

Change in Extended Hours

From 1stJuly 2011 we will be offering early morning appointments from 07:30, on Tuesdays (Dr Davison and/or Dr Costen)  and Fridays, (Dr Shelston and or Dr Costen). The late evening will be Wednesday, until 19:00, with Dr Andrzejowski, Dr Kitto and Dr Hickman

 

 

 

Urgent Access Clinics:

We have been running this system for around 18 months now. After 8 months, we polled 75 patients by questionnaire, about satisfaction with the system.

71% said they preferred it to the old system.

75% said the introduction of these clinics had improved their overall satisfaction with the Practice

The average waiting time to be seen was 39 minutes. However, we realised that a problem with the wording of our questionnaire meant that this could have been interpreted by patients as the time they waited from when they arrived, rather than the start of Urgent Access (if arriving before 10:30). Neverthelsss, it gives an estimate of how long you may have to wait. It is very variable depending on how many patients show up and how many Drs are on duty that day.

We are therefore continuing this system permanently, and may refine it as experience grows.

Please bear in mind that it isn't necessarily quicker to come along early, before 10:30. Not uncommonly, presenting in the last 15-20mins of clinic can mean your wait is shorter overall.

 

Clinics & Services
Diabetes
Hypertension
Maternity
Test Results
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Medicals

Medical examinations for insurance policies, HGV or PSV drivers, elderly drivers, sub-aqua purposes etc, can be arranged by appointment. As these invariably do not come under your doctor's terms of NHS service, a fee will be charged.

New Patient Consultations

Every patient registering with Crystal Peak Medical Centre will have the opportunity of a new patient consultation. The appointment gives you a chance to meet us, have your health checked and bring to light any ongoing medical problems or important past medical history, including continuing your medication. Your appointment may be with your doctor, a practice nurse or the Health Worker.

Well Woman / Cervical Smear Clinic

All women aged 25 - 65, who have ever been sexually active need a regular cervical smear test detect any early changes that might lead to cancer later on. The PCT invites patients on a routine basis for a cervical smear, blood pressure check, urine test and teaching on breast self-awareness. The routine appointments are offered as follows

  • Women aged 25 - 49 years - once every 3 years
  • Women aged 50 - 65 years - once every 5 years


Children and Teenagers

Health Visitors
Health Visitors are available to monitor the growth and well being of children and to give support and advice to parents on issues such as feeding, development, sleeping and behavioural problems. They are a knowledgable point of contact and can direct you to other services and agencies if appropriate.

Infants and children up to 5yo are seen by appointment in the joint Health Visitor/Dr clinics which are held weekly in the afternoon.
 
Teenagers
We would generally prefer a parent or guardian to attend with a child or teenager. However there are circumstances when a teenager may wish to be seen alone, for confidentiality reasons. Hence we will see those 13 and over unaccompanied, but depending on the problem, they may be asked to re-consult with a parent or guardian


Smoking Cessation

We are committed to helping those who wish to obtain help with smoking cessation.

Our practice policy is based on both the local Sheffield Stop Smoking Service (SSSS) and NICE (National Institute for Clinical Excellence) Guidelines and is updated annually

There are several ways you can get help:

  • Direct self-referral to the Sheffield Stop Smoking Service: 0800 068 4490
  • Make an appointment to see either a Practice Nurse or GP at the practice.We will generally encourage you to obtain behavioural support, as this improves your chances of quitting. However this is NOT an absolute pre-requisite for obtaining smoking cessation aids on prescription, and this depends on personal circumstances
  • Approach your local Pharmacist, where they are part of the accredited SSSS scheme

 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website