On-line booking- password changes:

We will be migrating to a new software system in May 2012. In order that your current password can be migrated to the new system, it must be 8 or more characters long and alphanumeric (contain at least one letter and one number). If your current password doesn't comply, please alter it now. Thanks

 

Change in Extended Hours

From 1stJuly 2011 we will be offering early morning appointments from 07:30, on Tuesdays (Dr Davison and/or Dr Costen)  and Fridays, (Dr Shelston and or Dr Costen). The late evening will be Wednesday, until 19:00, with Dr Andrzejowski, Dr Kitto and Dr Hickman

 

 

 

Urgent Access Clinics:

We have been running this system for around 18 months now. After 8 months, we polled 75 patients by questionnaire, about satisfaction with the system.

71% said they preferred it to the old system.

75% said the introduction of these clinics had improved their overall satisfaction with the Practice

The average waiting time to be seen was 39 minutes. However, we realised that a problem with the wording of our questionnaire meant that this could have been interpreted by patients as the time they waited from when they arrived, rather than the start of Urgent Access (if arriving before 10:30). Neverthelsss, it gives an estimate of how long you may have to wait. It is very variable depending on how many patients show up and how many Drs are on duty that day.

We are therefore continuing this system permanently, and may refine it as experience grows.

Please bear in mind that it isn't necessarily quicker to come along early, before 10:30. Not uncommonly, presenting in the last 15-20mins of clinic can mean your wait is shorter overall.

 

Back pain

There is a web resoucrce created by a multi-disciplinary team in Sheffield, with information on this common condition, and some "dos and don'ts", of helping yourself:

www.sheffieldbackpain.com

When consulting a GP at the Practice, we will often sign-post you to this resource, depending on the particular cause of your pain.

If you are concerned about the cause of your pain, please come and discuss the matter with a GP. Some factors which mean you should seek advice are as follows:

 

1. Pain that is lasting more than several weeks,  and with you constantly, such that you cannot get comfortable, even in bed at night.

2. When you have sustained pain (eg more than several weeks), and you have any past history of any of the following types of cancer: breast, kidney, thyroid, lung, prostate.

3. If you are known to have osteoporosis, or have risk factors for it, such as: being a postmenopausal lady, a heavy smoker, regulalry prescribed steroids (by mouth - prednisolone), have always had a low body weight

4. If your back pain seems to spread from your abdomen through to your back, especially if you have a history of raised blood pressure, or are taking medication for that.

5. If you are losing weight and you don't know why.

6. If you are getting feverish spells coinciding with the onset of your back pain.

This list is not exhaustive, but gives some guidance as to when there could be a more serious cause for your back pain. However, the vast majority of back pain is benign.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website