Noticeboard

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period.

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you

HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

Your Data Matters to the NHS ...

Crystal Peaks Medical Centre

At Crystal Peaks Medical Centre we take pride in delivering high quality care and run clinics for chronic disease management and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery including joint injections, childhood vaccinations, contraceptive implants and coil fitting.

We have allied professionals working on site delivering counselling and cognitive behavioural therapy (IAPT workers), as well as physiotherapists and our midwife.

This website will help you make the most of our services, which include booking appointments and prescriptions on-line. You will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we welcome constructive feedback.

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Coronavirus - Latest Guidance

Vaccination Update

Boosters

If you had your 2^nd dose more than 6 months ago you are eligible for a booster. In line with government guidelines this has recently been extended to all those 40 years and over.

The options for getting your booster are as follows.

Book an appointment via the National Booking Service Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) or by calling 119. You can book this from 5 months after your 2^nd dose. However the date for the jab does need to be 6 months later.
You could also go to one of the Walk In Clinics Find a walk-in coronavirus (COVID-19) vaccination site - NHS (www.nhs.uk).

The 6 Practices in Townships 1 (Hackenthorpe, Mosborough, Owlthorpe, Birley, Crystal Peaks, Sothall) are continuing to work together to deliver Covid Boosters at Beighton Health Centre. We are working through the priority Groups according to age and risk. Please do not contact your Practice, we will contact you when we reach your priority group. In addition to the clinics that are taking place at Beighton, practices are working hard to ensure all Care Home Residents and Housebound patients receive their booster. Please bear with us we are trying to get through these as quickly as possible. COVID Passport We have had some questions about COVID passports for travel. All the information can be found here. https://www.gov.uk/guidance/nhs-covid-pass

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Updated guidelines when attending the practice

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From the 19th July nothing will change at the surgery - patients will need to still wear a face mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE where appropriate. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the Covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e-consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

Crystal Peaks Medical Centre has come so far in trying to minimise the impact of Covid and we are sure you understand that we all need to keep the surgery as safe for all patients as we can.

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New Facebook Page

We now have a new temporary Facebook page that will give updates regarding the COVID-19 vaccination rollout. Please follow the page for regular updates.

You can find the page on Facebook by searching @crystalpeaksmedicalcentre

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Type 1 Opt Out Preference

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Please follow this link for further information and there is a link within it that allows you to opt out yourself:

https://www.nhs.uk/your-nhs-data-matters/

You can also visit reception who can provide you with an opt-out form and your records will be coded accordingly.

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GP Working