Noticeboard

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.


We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you

 

 

HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

Pt Triage

Crystal Peaks Medical Centre  

At Crystal Peaks Medical Centre we take pride in delivering high quality care and run  clinics for chronic disease management and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery including joint injections, childhood vaccinations, contraceptive implants and coil fitting.

We have allied professionals working on site delivering counselling and cognitive behavioural therapy (IAPT workers), as well as physiotherapists and our midwife.

This website will help you make the most of our services, which include booking appointments and prescriptions on-line. You will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we welcome constructive feedback. 

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Closed due to Training

The Practice will be closed during the afternoons on the following dates due to staff training:

Tuesday 14th June 

Wednesday 13th July

If you require a doctor in an emergency please call 111 or alternatively visit the Walk-in-Centre on Broad Lane. 

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Have Your Say... Improving the Availability of GP Appointments in Sheffield

A new GP enhanced access service will open in October 2022, we are currently seeking opinions from patients to ensure it meets your needs.

Please make sure your voice is heard at https://bit.ly/NHS_GP_ACCESS before the closing date of 5th June 2022.

Please contact pcs.enquiries@nhs.net with any queries. For more info please see poster below.

Enhanced Access Patient Survey

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Coronavirus - Latest Guidance

Vaccination Update 

Just a quick reminder that it’s still not too late to get your covid vaccination.  This could be a  1st, 2nd or booster dose.  

The eligibility criteria is:- 

  • 1st and 2nd doses for people aged 5 years old and over
  • boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old
  • spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system
  • additional primary doses for people with a severely weakened immune system aged 12 years old and over

 

You can book an appointment  via the National Booking Service Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) or by calling 119.  You could also go to one of the Walk In Clinics  Find a walk-in coronavirus (COVID-19) vaccination site - NHS (www.nhs.uk).

Township 1 Practices (Hackenthorpe, Mosborough, Owlthorpe, Birley, Crystal Peaks, Sothall) are currently vaccinating Care Home Residents and Housebound patients that are over 75 years

COVID Passport We have had some questions about COVID passports for travel. All the information can be found here.  https://www.gov.uk/guidance/nhs-covid-pass 

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Updated guidelines when attending the practice

Face coverings required in practice

Public health guidance remains in place suggesting individuals should continue to wear a face covering in crowded and enclosed spaces, where you may come into contact with people you do not normally meet.

With current case rates in South Yorkshire remaining high the Directors of Public Health for Barnsley, Doncaster, Rotherham and Sheffield are advising that well fitted and correctly worn face masks have made a difference to transmission rates through the course of the pandemic and are therefore encouraging people to continue to wear them.

You will still be required to wear a face covering when using NHS services. We ask that patients continue to wear face coverings when visiting our practice. Hand sanitiser is also available for you to use whilst in practice and we ask that you continue to maintain a safe distance from other patients whilst in the waiting room.

Thank you for your cooperation.

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First Contact Physiotherapists 

Please see below a short film on First Contact Physiotherapists and the care they offer. If you would like to use this service, please contact reception. 

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New Facebook Page

We now have a new temporary Facebook page that will give updates regarding the COVID-19 vaccination rollout. Please follow the page for regular updates.

You can find the page on Facebook by searching @crystalpeaksmedicalcentre

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Type 1 Opt Out Preference 
The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.
Please follow this link for further information and there is a link within it that allows you to opt out yourself: 
 
You can also visit reception who can provide you with an opt-out form and your records will be coded accordingly. 

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GP Working

(Site updated 18/05/2022)
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