Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you



HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.


Medical examinations for insurance policies, HGV or PSV drivers, elderly drivers, sub-aqua purposes etc, can be arranged by appointment. As these invariably do not come under your doctor's terms of NHS service, a fee will be charged.

New Patient Consultations

Every patient registering with Crystal Peak Medical Centre will have the opportunity of a new patient consultation. The appointment gives you a chance to meet us, have your health checked and bring to light any ongoing medical problems or important past medical history, including continuing your medication. Your appointment may be with your doctor, a practice nurse or the Health Care Assistant.

Well Woman / Cervical Smear Clinic

All women aged 25 - 65, who have ever been sexually active need a regular cervical smear test detect any early changes that might lead to cancer later on. The CCG invites patients on a routine basis for a cervical smear, blood pressure check, urine test and teaching on breast self-awareness. The routine appointments are offered as follows:

  • Women aged 25 - 49 years - once every 3 years
  • Women aged 50 - 65 years - once every 5 years

Children and Teenagers

Health Visitors
Health Visitors are available to monitor the growth and well being of children and to give support and advice to parents on issues such as feeding, development, sleeping and behavioural problems. They are a knowledgable point of contact and can direct you to other services and agencies if appropriate.

Infants and children up to 5yo are seen by appointment in the joint Health Visitor/Dr clinics which are held weekly in the afternoon.
We would generally prefer a parent or guardian to attend with a child or teenager. However there are circumstances when a teenager may wish to be seen alone, for confidentiality reasons. Hence we will see those 13 and over unaccompanied, but depending on the problem, they may be asked to re-consult with a parent or guardian

Smoking Cessation

We are committed to helping those who wish to obtain help with smoking cessation.

Our practice policy is based on both the local Sheffield Stop Smoking Service (SSSS) and NICE (National Institute for Clinical Excellence) Guidelines and is updated annually

There are several ways you can get help:

  • Direct self-referral to the Sheffield Stop Smoking Service: 0800 068 4490
  • Make an appointment to see either a Practice Nurse or GP at the practice.We will generally encourage you to obtain behavioural support, as this improves your chances of quitting. However this is NOT an absolute pre-requisite for obtaining smoking cessation aids on prescription, and this depends on personal circumstances
  • Approach your local Pharmacist, where they are part of the accredited SSSS scheme


Self Care

Self care is about looking after yourself in a healthy way. It can be anything from brushing your teeth, doing some exercise, managing common conditions (like headaches, colds and flu) or living with a long-term health problem, such as asthma or diabetes.

As a Self Care Aware practice we are here to help you feel able to look after your own health when it is right for you. So, when you come in for a consultation, the doctors, nurses and healthcare assistants in this practice will talk to you about what you can do to help maintain and improve your health.

If you would like further information of any of the below conditions, please follow the link at the bottom of the page to retrieve guidance on self care:


  • Low Back Pain
  • Eczema
  • Heartburn and indigestion
  • Fever in children
  • Constipation
  • Headache and migraine
  • Coughs
  • Acne
  • Sprains and strains
  • Sore throats
  • Otitis media
  • Common cold
  • Sinusitis
  • Urinary symptoms in men

 Travel Vaccinations

If you are travelling abroad over the coming months and think you may need some travel vaccinations, please complete the form below and return to the surgery. Once handed in to reception, please contact the surgery after 1 week to find out if you need any vaccinations and book an appointment if necessary. 

Travel Vaccination Form

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