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Crystal Peaks Medical Centre15 Peaks MountSheffield, S20 7HZTel: 0114 2510040
We regret that we have to share this. Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door. We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration. However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave. We are now enforcing a Zero Tolerance policy. We will end phone calls for verbal aggression and call the police for aggression at the front door. We endeavour to be kind and courteous to all patients, and we expect the same treatment in return. We hope you understand that we need to protect our staff through these unprecedented times. It is by working together as a practice with our patients that we will come through this testing period.
Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you
We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.
The Practice welcomes new patients who are residing within our practice area boundary, details of which can be found under Practice Area. Please ask for a registration form or download one here. When registering, it would be helpful if you can bring proof of address with you and I.D to help us confirm your identity for online services.
Many new patients only register with us when they have a medical problem. We strongly recommend that you register when you move into the Practice area.
Other fit young professionals are rather proud of the fact that they still are registered with the family doctor where their parents live and regard it as a weakness to even consider that they might one day require an urgent appointment! It is much more sensible to plan, so that we can avail ourselves of your full medical record, ready for when we need it.
At the time of registration, patients are encouraged to see the practice nurse/ health care assistant for a new patient medical. This is a good opportunity to be screened for raised blood pressure, and kidney problems, as well as general health advice. If you are attending for a new patient check with the practice nurse, you may find if more convenient to bring a fresh urine sample with you rather than produce one at the time. The receptionist will happily provide you with a suitable container for this.
If you are on repeat medicines, we would like you to come and see one of the GPs so that they can be set up on our system. It maybe that your Dr can recommend some changes in light of new developments, or that the quantities need adjusting. Some practices have different approaches to prescribing, such as generic rather than proprietary, or the length of esch prescription. We generally issue 2-monthly prescriptions, but this is at the discretion of the Dr and certain medicines, such as controlled drugs, can only be issued for 1 month at a time.
Below is our current boundary. For technical reasons not all streets are identified. If you are unsure whether you reside within our boundary, please contact reception for clarification.
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.Pre-registration FormWhen you register you will also be asked to fill out a medical questionnaire. This is because it can take some time for us to receive your medical records. There is an online version of this form too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
Online medical questionnaire for new patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Open the leaflets in one of the following languages
What is GP2GP?
GP2GP enables the patient’s electronic medical record to be transferred directly and securely between GP practices upon registration at a new Practice. Your new GP will have full, detailed access to your medical records therefore improving patient care during your first consultation. It is a faster, more reliable, more secure method of transferring patient’s records.
For more information on GP2GP, please follow the link below:
As of April 2015, all patients are required to have a named GP.
This GP will have overall responsibility for overseeing your care and the support our surgery provides to you.
Due to the necessity to distribute cases efficiently and equitably amongst the doctors, it is not possible to request a particular GP. This does not prevent you from seeing the GP of your choice as you usually do.
If you have not yet received notification of your named GP, please contact reception who will provide you with the necessary information.