Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you



HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

New Patient Registration

The Practice welcomes new patients who are residing within our practice area boundary, details of which can be found under Practice Area. Please ask for a registration form or download one here.  When registering, it would be helpful if you can bring proof of address with you and I.D to help us confirm your identity for online services.

Register before you need us

Many new patients only register with us when they have a medical problem. We strongly recommend that you register when you move into the Practice area.

Other fit young professionals are rather proud of the fact that they still are registered with the family doctor where their parents live and regard it as a weakness to even consider that they might one day require an urgent appointment! It is much more sensible to plan, so that we can avail ourselves of your full medical record, ready for when we need it.

New patients

At the time of registration, patients are encouraged to see the practice nurse/ health care assistant for a new patient medical. This is a good opportunity to be screened for raised blood pressure, and kidney problems, as well as general health advice. If you are attending for a new patient check with the practice nurse, you may find if more convenient to bring a fresh urine sample with you rather than produce one at the time. The receptionist will happily provide you with a suitable container for this.

If you are on repeat medicines, we would like you to come and see one of the GPs so that they can be set up on our system. It maybe that your Dr can recommend some changes in light of new developments, or that the quantities need adjusting. Some practices have different approaches to prescribing, such as generic rather than proprietary, or the length of esch prescription. We generally issue 2-monthly prescriptions, but this is at the discretion of the Dr and certain medicines, such as controlled drugs, can only be issued for 1 month at a time.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website