Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you



HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

Fitness for work notes (sick notes)

In April 2010, the sickness certificates, Med3, Med5, Med4 were replaced with "Fitness for work" notes, still known as Med3 (04/10).

These notes give more flexibility, both in terms of the Dr completing them (eg can now be over the 'phone were appropriate) and stating what you may be able to do. There are 2 categories, "you are not fit for work" and "you may be fit for work taking account of the following advice".

 For example, if your job involves stacking shelves and you have a shoulder injury, the GP can state that you "may be fit for work taking account of the following advice", eg should avoid heavy lifting and working above shoulder height, for say, 6 weeks. If your employer is able to find you suitable work, you can remain in work. If they can't then the note will be used as if it had been completed that you were "not fit for work"

Please note that you do NOT need to be signed back for work, nor do you need a Drs note for less than 7 days absence through illness. For the 1st 7 days, you need to complete a SC2 form, which is available from your employer or can be dowloaded from:



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